Shipping policy

All orders are shipped from Queensland, Australia using trusted carriers, primarily Australia Post. We currently ship within Australia only and aim to ensure all orders are processed efficiently and delivered securely.

Shipping Options

Standard Tracked Shipping
Estimated delivery: 3–8 business days
$8.50 AUD
Express Tracked Shipping
Estimated delivery: 1–4 business days
$13.00 AUD
Delivery timeframes are estimates provided by Australia Post and may vary due to location, weather events, public holidays, or postal network delays.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

All products are manually inspected for quality before dispatch. Orders placed on weekends or public holidays will be processed the next business day.
A shipping confirmation email with tracking will be sent once your order has been dispatched.

Estimated Delivery Time

Standard Shipping: 3–8 business days
Express Shipping: 1–4 business days
Australia Post does not deliver on weekends or public holidays, and these days are not included in delivery estimates.

Tracking & Delivery Delays

Once your parcel has been lodged with Australia Post, delivery is outside of our control.
You will receive a tracking number by email once your order has shipped.
If your parcel appears delayed, please check your tracking link first.
For delivery updates, contact Australia Post directly.
Nurse Ready Cards cannot guarantee delivery dates or speed up delivery once the parcel has been dispatched.

Shipping Address Accuracy

Customers are responsible for ensuring the correct shipping address is entered at checkout.
Orders sent to incorrect addresses provided by the customer cannot be refunded or reshipped.
If a parcel is returned to sender due to an incorrect or incomplete address, additional postage will be required to resend the order.

Lost, Delayed or Damaged Parcels

Nurse Ready Cards is not responsible for parcels that are lost, delayed, or damaged in transit once they have been lodged with Australia Post.
If your parcel is marked “Delivered” but has not been received, please contact your local Post Office or Australia Post Customer Service.
If your order arrives damaged, please email us within 7 days of delivery and include your order number and clear photos of the damage.

Contact

If you have any questions about shipping or your order, please contact us:
Nurse Ready Cards
Email: hello@nursereadycards.com

Effective Date: 24 November 2025